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Joie de Vivre Holidays is a member of ABTOF,
The Association of British Travel Organisers to France

Testimonials

Joie de Vivre are committed to ensuring we offer a high quality product and service to our customers. Read on for some genuine customer feedback....

Joie de Vivre aims to deliver a good standard of accommodation along with a varied choice in location and styles, all available at the correct price. To ensure that this is what we are actually delivering to our customers, for the past two years, we have been asking for feedback from customers who have stayed in our properties. The results from these surveys gives us a good feel for how accurate our descriptions are, how good we are at choosing the correct type of properties and ultimately helps us to improve our offering to more closely match what customers want.

The results of our customer satisfaction surveys have been overwhelmingly positive with the vast majority of holidaymakers stating that they were either satisfied or very satisfied with the property they stayed in.

Here are a few of the comments taken from the surveys that our guests have returned;

(As I am sure many of you will be aware, Joie de Vivre was previously called Property Provencal, before we expanded into other areas, hence the references to Property Provencal below.)

Thanks for your work. Your efficiency and speed of response was
incredible. The Gite Owners are lucky to be signed up to your company. Many thanks.

Mr R, Oxon, UK, Nov 11

We loved our time in provence and our stay at the Gendarmarie. You did a superb job . Merci beaucoup!

Mrs A, USA, Nov 2011

Back yesterday, and can I just say a HUGE thank you to you Sue Caddick for helping me arrange our wonderful stay at VILLA CELESTE.  You made it so easy and were always so helpful.  I will certainly come back to you in the future for any further bookings.  Thanks again and all the best.

Mrs H, Scotland, October 2011

Paul was vey helpful and sent all details through including very
accurate directions. I would highly recommend using this company and we will definately be using them again.

Ms S, Kent, Sept 11

We are just loving our stay in Bonnieux. Thank you for the great recommendation. Thank you again. You were a joy to work with.

Mrs P, Pottstown, USA, Sept 2011

We are just loving our stay in Bonnieux. Thank you for the great recommendation. Thank you again. You were a joy to work with.

Mrs P, Pottstown, USA, Sept 2011

Had a fantastic time thanks. Would definitely chose one of your properties again.

Mrs C, Cheshire, UK, August 11

Thank you for a wonderful holiday.
Will definitely use your company again if travelling to France.

Ms W, Kent, August 2011

Our total JOIE DE VIVRE experience was one that helped us to have a trouble free easy and relaxed holiday from booking the holiday through to leaving the gite to fly home. Well done to all concerned and when we next holiday in France we will be contacting you.

Mr G, Cheshire, UK, July 11

We thought Gite Colombe was amazing. It was very clean, spacious, modern, with extra home comforts. The wine, milk, butter, biscuits on arrival were a fantastic touch. The owners couldn't have been more helpful. The whole experience with Joie de Vivre was really good from the start. Prompt responses to all e mails, clear and thorough information given. We were very impressed and would definitely use your company again. Thanks for a great holiday!  You couldn’t have done more to improve our holiday experience – it was brilliant – thanks! 

JP & WS, July 2011

We had the most wonderful time. Thank you.

Mrs D, London, August 2011

We really enjoyed our stay at the Old Gendarmerie, it's a delightful property and we'd recommend it wholeheartedly.  We also very much appreciated your responsive communication from Australia while we were booking.

Mr P, Cheshire, UK. July 2011

We have returned from a very successful holiday in terms of accommodation and, of course, weather. We were very satisfied with the apartment , its terrace and garden and would recommend it warmly to anyone (who is familiar with the French savoir vivre).

I would also like to mention that I found your service excellent at any stage of the procedure.

 

Mrs E, July 2011.

We stayed at Gite St Collette for several months while we were house-hunting in Provence and enjoyed every minute. The pretty Mas is tucked away in a quiet location, but convenient for shops, markets and sight-seeing. The tastefully decorated gite is spacious, comfortable and well-equipped. The grounds are large and the pool area is particularly pleasant. We were made to feel very welcome by Christian and Isabelle, the perfect hosts. Their personal touches, like Isabelle's delicious cherry jam, make it a home away from home.  This is an ideal location for families of all ages and we thoroughly recommend it.

Mr and Mrs N, June 2011

We are now all safely home after our wonderful week in Mas du Soleil 1  in Paraza (Languedoc Roussillon).  It was great!  We loved the farmhouse and the grounds and swimming pool. The area is beautiful and we did some exploring especially to visit Carcassonne, markets, winetasting in Paraza….Thank you so much for all your help and advice. It was a great success with everyone in our family.

Family H, Devon, UK, July 2011

You provide a great service!

Mr G, New Zealand, June 2011

The whole experience from inquiring about the property, arrival and stay was excellent and very easy. I will be considering another JDV holiday next year. 

Mrs A, Wiltshire, UK, June 2011

Paul, thanks very much for everything. Really looking forward to our stay at Lilas. Your service has been excellent and we are very pleased.

Mrs C, UK, July 2011

We were particularly pleased with the care taken by Paul and Sandra, they both made us feel special. We have recommended this apartment and the company to friends and intend to start further searches for holiday properties with Joie De Vivre (JDV Holidays) 

Mrs R, Fife, June 2011

Following our recent stay at Apartment Beau Sejour 2 (a group of 5 ladies visiting Carcassonne) your website representation of the property was exact. I consider that both Joie de Vivre & the owners could not have done more for us to make our short stay so great and successful.  It was all in all, exceptional ‘value for money’ given the levels of attention we received. I would definitely choose Joie de Vivre again and recommend you most highly. 

 

Mrs L R, Yorkshire, UK, April 11

Great Paul. I'm very impressed with the speedy reply, service has had the WOW!!!!! factor so far.

Ms R, feb 2011

Joie de Vivre were extremely helpful in getting our accommodation sorted for us and, as you said, Bonnieux was beautiful. Thank you

Mrs C, UK, Dec 2010

Everything was fine. We would definitely recommend Joie de Vivre

Mrs M, Villa St Luc, East Dunbartonshire, July 2010

I just wanted to extend our thanks for your super work in organising our holiday accomodation at the last minute (24hrs notice!). We had a lovely time as the Maison Lilas 2 and could not have asked for a better base for our holiday............. The place was lovely, and please pass on our thanks to Sue the local representative who was amazingly helpful and friendly.
I will certainly come back and look next year when we are looking for where to go!  Thanks again.

Family C, Tampere, Finland, Sept 2010

Just a short note to say thank you for all your help on the run up to our holiday. We had a wonderful time in France and the Apartment was very nice, exactly as expected.

Mr W, Apartment St Justine, September 2010

The villa far exceeded our expectations. The website explained the villa perfectly but the villa was immaculate and was a perfect base for our holiday.

Mr G, Villa Clair de Lune, GRAVESEND, KENT, August 2010

Domaine Marcassite was absolutely exquisite - you warned me about that, but I thought you were just being professional!   Thank you for a wonderful holiday.

Ms W, Domaine Marcassite, Aug 2010

Finally we are back at home with great memories of Cote d'Azur. We really liked the apartment very much both in terms of its location and the facilities that it has and enjoyed our stay at this nice apartment. Everything was perfect. Thank you very much for your help and service supplied by JDV Holidays. We would definitely contact with you if we plan to rent an apartment again in the Cote d'Azur area and we without any doubt will recommend you to our friends.

G&D, Apartment Euphorbe 3, Cote d'Azur, 2010

We found JDV's website generally very good and the booking arrangements for Maison La Bouverie were excellent. The staff were all very helpful and we could not have wished for a better service. We would be very happy to use JDV again and can thoroughly recommend them to anyone.

Thanks especially to you Maggie for making all the admin side of the arrangements work so well and for all your help.

Mr & Mrs H, Maison La Bouverie, Le Var, July 2010

Thankyou - A wondeful holiday!

Mrs A, Perth, Australia, June 2010, Gite St Sophie

We have been most impressed with everything done by JDV to ensure our time at Apartment St Justine went without a hitch. Also the effort made to help us look at other properties for next year - very much appreciated Colin. Apart from the web site suggestion above I don't think you can do anything to improve what you do. Praise doesn't come better than that!

Mr & Mrs G, Queenstown, New Zealand, June 2010, Apartment St Justine.

We got back from our holiday last weekend; just wanted to say thanks for all your help, we had a great time.

Mrs A, Qatar following a stay at MAISON RUBY in June 2010

Just wanted to drop a quick note to say how much we enjoyed our trip. I’ve never been to that area of France before (Languedoc Roussillon)  and will definitely return...............we really enjoyed the wine and sunshine.

Mr R, GITE IVOIRE, May 2010

As always, you are so helpful and friendly! Thanks,

 

Mrs D, Somerset, May, 2010

The accommodation was brilliant!  We could not have asked for more.  It was easily the best holiday rental we have stayed in during this trip (7 weeks so far).  Colin was very helpful and prompt all the way through and we thoroughly enjoyed our week.

Ms N, Victorie, Australia, Gite St Denis, April 2010

Just to let you know that we are safely back from France - and Maison Quartz rose was perfect for us!  Very tastefully done, and the owners were both very friendly and helpful.  We were blessed with the most amazing weather - even when we went west for a few days with friends in the Landes - and walked along the Canal, read on the terrace and generally visited the area.   It was amazingly peaceful and quiet and everything we'd hoped for.  We'd definitely go again at this time of year (September / October)
 
With very many thanks for all your help and advice

Mrs CM of Ross-shire Scotland

Just a quick note to say that we had a wonderful time in Provence and would not hesitate to recommend Joie de Vivre or the villa we rented, Villa St Henri in Maubec.

Mr N, Birmingham, UK, September 2009

The organisation was excellent. Thank you!

Mrs B, Gite St Sophie, August 2009

Overall, your website had the most and best info of the handful of gites sites I visited for our stay in Languedoc.

Mrs AG Toronto - June 2009

I want you to know how much I appreciated all your efforts in organizing this holiday rental for me.  I will definitely recommend your company to any friends who are looking for places to rent.  Thanks again.

Mrs KT, USA, Gite Coquet, July 2009

Can I also just say thanks a million for all your helpful Emails and assistance in organising our holiday to France. It's greatly appreciated

Dr C, Edinburgh JULY 2009

We enjoyed our stay in Maison Quartz Rose very, very much - it was a little piece of heaven for us.  The owners are lovely people, and Languedoc Roussillon was all we'd hoped for and more.  It was the best holiday I've had in a long time. It was great to meet you too, that one evening at the Cafe du Port.  I so look forward to going back sometime. 

Mrs AG Toronto, Canada - June 2009 after a 1 month stay

I think all the info we rec'd from Joie de Vivre was very complete and helpful. We would definitely rent again from you!

Ms H. Illinois, USA, July 2009 Apartment St David

The experience was excellent from start to finish! Thank you!

Ms S, Herts, July 2009, Villa St Josie

We were very satisfied with your service and quality of accomodation.We will be pleased if we could use your service in the future.

Mr O, Apartment Euphorbe, July 2009

Your service was excellent & we would certainly recommend JDV to our friends & will use you again one day for sure.

Mr M, New Jersey, July 2009

We have both been really impressed by Joie de Vivre and the professional service provided by you, Katherine and Sandra.  We have recommended your web site to some people that we were talking to at the airport on the way home as we had the impression that they travel on a very frequent basis and they too prefer apartments to hotels.  I will also be recommending you to colleagues here in Jersey.  As we can fly direct to Nice from Jersey it is so much easier and we certainly plan to visit again and will go straight to your web site when planning future holidays.
 
Many thanks for your help and organising once again!
 
Kind regards,

Ms C, Jersey, CI, July 2009

Your service and assistance has been excellent since the start of our enquiry – thanks.

Apartment Euphorbe 3, July 09

Thanks so much for your attention on this.  We had a good feeling about you and JDV and the place looked lovely, but until we know we have "happy campers", there is always that slight uneasiness.  Clearly they are blissed out! Many thanks and I look froward to our next joint venture.

Quench Travel, June 2009

Thank you so much for all your interest and suggestions.It is wonderful to be dealing with a person and not a machine or website.  I really do appreciate the help you are giving us.

Mrs B, Africa, May 2009

Our stay at The Old Savonnerie truly made our holiday one of the best we've ever had-and we have been to France many times.  We cannot wait to return.  Our only regret was that we did not plan to stay longer. Thank you for all of your kind assistance, and we will be in touch when planning our future holiday.

Mr B, New York, USA, Dec 2008

We had a fine week in Nice too. We will be back!

Ms B, USA, March 2009

Thanks for all your help and quick responses to our queries.

Ms F, Gite Lily, October 2008

We all thought Biot and the surrounding areas were quite idyllic and wouldn’t hesitate in returning and indeed using your company again to book a villa.

Mr W, Maison Cypres, Biot, September 2008

Thank you so much. You can count on me working with Joie de Vivre Holidays again. You have been wonderful. I appreciate all you have done to make this an easy and enjoyable process.

Ms T, Gite Coquet, April 2009

thanks for all your great info – we are still planning our travels and have not finalized anything yet so will definitely be back in touch Thanks again your site is one of the clearest and most informative we have seen

Ms E, New Zealand March 2009

Just a quick note to you to tell you how much we appreciate your prompt replies and information. It is just a delight to work with you.

Ms B, Canada, February 2009

We would definitely go back to Gite St. Nina and use your company again.  Many thanks

Mr & Mrs E, UK, September 2008, Gite St Nina

We couldn't recommend it enough and thank you once again for your personalised attention to detail in helping us find the right place.  We would have no hesitation in coming to you again for our next holiday and will recommend you to all our friends!

Mrs M & Family, Gite St Nina, Oct, 2008

JDV were great. I was particularly impressed with the speed in which emails were answered. Excellent communication gave me a great deal of confidence that we were dealing with an efficient, professional organisation. Full marks to JDV. Have recommended this company to a number of colleagues already. My husband and I could not have been happier with JDV or the holiday itself. Superb!

Mrs D, Gite St Marcel, London, London, August 2008

Really appreciated your help and accurate description of property and location - your detailed personal knowledge was the selling point for me - thank you

Mrs H, UK, 2008 - Villa Loriot Jaune

JDV made for a very easy to organise holiday and were particularly helpful in arranging a Monday to Monday booking

Mrs V, UK, August 2008 - Gite St Marcel

Just wanted to say thanks to you personally for all your help. The directions from Dieppe to Olonzac were really helpful..................We had a great holiday, the pool, the garden and the owners all fantastic.

Mrs S, Gite Topaze in Olonzac, August 2008.

Very happy with the service from Joie de Vivre. The information supplied for the property was accurate and gave a true picture of the facilities.

Mrs W, Maison Cuivre, Nottingham, August 2008

We have been looking at various websites for accomodation recently, and we both agree that of the many that we have seen, yours at Joie de Vivre is the most customer friendly.

Mr H, Manchester, Aug 2008

Sue provided an excellent level of detail on the recommended restuarants, locations, bike hire etc. We used much of this and totally agreed with the assessments! Thanks so much Sue :-)

Ms H, Leamington Spa, Warwickshire, July 2008

It has been a pleasure dealing with you and JDV Holidays, it has been the simplest part of our holiday plans.  Thanks again,

Ms S, London, August 2008

Thanks very much, your service is excellent, will recommend you and use your site again.

Mr S, Apartment St Justine, Aug 2008

We were completely happy with our holiday experience. Some nice additional touches were the details of the Restaurants in the area and the opinions of Joie de Vivre. The standard of the property was very high and the owners extremely friendly and helpful.  

Mrs N, Maison Cristal, June 2008

We found the whole experience very satisfactory.

Mr C, Villa Landini, July 2008

Thankyou we had a lovely holiday.

Mrs E, Maison St Andre, July, 2008

Colin was extremely helpful and more than answered my questions. I really enjoyed the personal touch and dealing wth a small company who clearly genuinely care about their customers

Mrs H, Surrey UK, July 2008

Back at last from Maubec and we just want to say how impressed we were with the property, the service and the location. Part of my family was really taken aback because they had never done anything like this and they were overwhelmed at the quality. We had a day on  private boat to ourselves out of Cassis which was perfect. And saw part of the Tour up close etc. Yes some stress from travel, but it was a true vacation, and we are enthusiastic supporters of your service.

Mr & Mrs W, USA, July, 2008

Thank you, Sue, for your helpful and prompt communication.  We appreciate working with you.  

Mr & Mrs Poertner, Oregon USA Feb 2008

it was a perfect holiday base, fantastic location within walking distance to shops, beach and train station. And our booking experience was very positive. Paul was very approachable and very thorough when answering all of our questions. Thanks for a great holiday!

Mr G, Villa Mimosa, October 07

We had a marvellous time this year. Fresh figs on tap and grapes at the pool side - heaven. Dominique makes wicked fig jam and the pot survived the journey home! Thanks again, we keep coming back because we've looked around and you just can't be beaten.

Ms A, September 2007, Gite St Olive

Very nice. Exactly what we had in mind. It was a pleasure to work with Mr. Bowles. The information provided met our expectations. If there was a hitch, Mr. Bowles was there to correct it. The villa was beautiful, well-equipped, well-kept and close to the village as promised. People we dealt with were reliable, honest. All satisfactory. We will recommend dealing with Mr. Bowles and Joie de Vivre.

Mrs D, September 2007, Villa St Paul

...we had a great time and enjoyed meeting you all. I'm 100% sure that we will be using your excellent service again at some time in the future.

Mr M, July 2007, The Old Savonnerie 3

But we both enjoyed the holiday and the accommodation was excellent , may we thank you on your recommendations and assistance. The only drawback being , we had to leave and come home , a month or even longer would have been ideal , however we both have to go back to work to earn money to pay for next years holidays. I can assure you that we will be back on to you at some stage for accommodations and recommendations. Many thanks again.

Mr & Mrs G, London, June 2007, The Old Savonnerie

Also I should like to say how thrilled we all were with the Villa Fuschia. This lovely villa was perfect for us for our stay during the Cannes Film Festival. The charming owners made us feel most welcome and dealt with all our requests promptly and courteously. Thank you to you at Joie de Vivre for arranging everything so perfectly. We look forward to staying at the Villa Fuschia in the future.

Mr J, London, May 2007 Villa Fuschia

The accommodation was wonderful and met or exceeded all our expectations.

Mrs F, USA, May 2007 Villa St Elisabeth

Thank you for providing a quick and efficient but very personal service!

Mrs S, UK, April, Gite Opale

Thank you for being so prompt in your replies. We were able to take our bicycles and keep them safe at the gite and enjoy many hours of cycling around the local area. We had a lot of fun. We will certainly use Joie de Vivre again.

Mr & Mrs H, Hampshire, November 2006 Gite St Sebastien 3

You were extremely helpful and efficient during the booking process which enabled us to find exactly the right property. I will certainly use your company again as the personal service and advice makes it a pleasurable and stress-free way of arranging a holiday.

Ms L, London, July 2006 Mas St Didier

All of our pre-holiday questions were quickly and fully answered and enabled us to book the holiday with ease. The little Provence booklet that was sent when our booking was confirmed was also very useful and provided an excellent point of reference whilst we were on holiday e.g. for the local markets. Thank you!

Ms K, London, June 2006 Villa St Fleurie

I just want say again personally how much we enjoyed our stay in Provence and in particular how much we loved the villa. We will certainly do this again. We will look to you first for a place to stay and we will happily recommend you to any of our friends who ask. Cheers

Mr E & Family, USA, Sept 2006 Bergerie St Barthelemy

Just to let you know we were extremely satisfied with the villa and the location. Everything we could have wanted was provided.

Ms S, Ipswich, April 2006, Villa St Valentin

We really appreciated the help and efficient service. We would use your company again.

Mrs D, Durham, April 2006

Your car hire was also the cheapest, keep up the good work! I will recommend you to friends.

Ms G, Nottinghamshire, June 2005

Overall a solid well done and a heart-felt thankyou!

Mr & Mrs S, Swindon, UK. June 2005 Villa St Yvette

Everything was fine. A very good service

Mr M, Scotland, April 2005 Apartment St Joseph

Everything was perfect!

Ms Bakker, Netherlands, Sept 2004 Mas St Romain

Service was excellent and the property exactly as described. A wonderful trip!

Ms H, England, May 2004 Mas St Romain

You were very helpful. Thanks again for your help at such short notice.

Mr & Mrs P, Cheshire, UK, July 2004 Apartment St Francoise

We think Property Provencal has everything exactly right. We have recommended the Property Provencal website to friends.

Mr & Mrs A and family, Cumbria, UK, August 2005 Apartment St Francoise

Have great confidence in your selection of sites and knowledge of the properties in the region which personalises the service.

Mr C, Eire, Sept 2005

Very good service from Property Provencal and two excellent gites. Would certainly recommend you to other people.

Mr & Mrs W, Felixstowe, July 2005

The service we received was excellent and we would certainly use Property Provencal again.

Mr & Mrs E, Lancashire, June 2005

A friendly, efficient run service - glad we found you! Thanks p.s. Hope to use Property Provencal again!

Mr & Mrs T, Fife, July 2005

We found the service that you provided very efficient and helpful & couldn't be improved.

Ms R, Somerset, August 2005

Your enthusiasm for this area [ and your work ] is coming over loud & clear. It is very refreshing and has certainly elevated my excitement. I'm beginning to wonder if we will have enough time [ for Mirepoix, Castelnaudary, Narbonne etc ] & then I realise I have the rest of my life. It will all be there next year!

Mr G, Scotland, May 2007 Gite Opale

Fantastic help from Paul when making initial enquiry & then booking. A top rate all round service received.

Ms S, Isle of Man, September 2006 Gite des Chenes

I think you are tremendously organised & I will certainly recommend you to people. Thank you for all your help in booking the property for us.

Ms M, London, August 2005 Apartment St Joseph

Very good service from Property Provencal & 2 excellent gites. Would certainly recommend you to other people.

Mr & Mrs W, Felixstowe, UK. July 2005

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