Testimonials
Joie de Vivre are committed to ensuring we offer a high quality product and service to our customers. Read on for some genuine customer feedback....
Joie de Vivre aims to deliver a good standard of accommodation along with a varied choice in location and styles, all available at the correct price. To ensure that this is what we are actually delivering to our customers, for the past two years, we have been asking for feedback from customers who have stayed in our properties. The results from these surveys gives us a good feel for how accurate our descriptions are, how good we are at choosing the correct type of properties and ultimately helps us to improve our offering to more closely match what customers want.
So far, the results of our Customer satisfaction survey have been overwhelmingly positive with over 94% of holidaymakers stating that they were either satisfied or very satisfied with the property they stayed in.
Here are a few of the comments taken from the surveys that our guests have returned;
(As I am sure many of you will be aware, Joie de Vivre was previously called Property Provencal, before we expanded into other areas, hence the references to Property Provencal below.)
Thankyou - A wondeful holiday!
”Mrs A, Perth, Australia, June 2010, Gite St Sophie
We have been most impressed with everything done by JDV to ensure our time at Apartment St Justine went without a hitch. Also the effort made to help us look at other properties for next year - very much appreciated Colin. Apart from the web site suggestion above I don't think you can do anything to improve what you do. Praise doesn't come better than that!
”Mr & Mrs G, Queenstown, New Zealand, June 2010, Apartment St Justine.
We got back from our holiday last weekend; just wanted to say thanks for all your help, we had a great time.
”Mrs A, Qatar following a stay at MAISON RUBY in June 2010
Mr R, GITE IVOIRE, May 2010
As always, you are so helpful and friendly! Thanks,
”
Mrs D, Somerset, May, 2010
The accommodation was brilliant! We could not have asked for more. It was easily the best holiday rental we have stayed in during this trip (7 weeks so far). Colin was very helpful and prompt all the way through and we thoroughly enjoyed our week.
”Ms N, Victorie, Australia, Gite St Denis, April 2010
Mrs CM of Ross-shire Scotland
Mr N, Birmingham, UK, September 2009
The organisation was excellent. Thank you!
”Mrs B, Gite St Sophie, August 2009
Overall, your website had the most and best info of the handful of gites sites I visited for our stay in Languedoc.
”Mrs AG Toronto - June 2009
I want you to know how much I appreciated all your efforts in organizing this holiday rental for me. I will definitely recommend your company to any friends who are looking for places to rent. Thanks again.
”Mrs KT, USA, Gite Coquet, July 2009
Dr C, Edinburgh JULY 2009
We enjoyed our stay in Maison Quartz Rose very, very much - it was a little piece of heaven for us. The owners are lovely people, and Languedoc Roussillon was all we'd hoped for and more. It was the best holiday I've had in a long time. It was great to meet you too, that one evening at the Cafe du Port. I so look forward to going back sometime.
”Mrs AG Toronto, Canada - June 2009 after a 1 month stay
I think all the info we rec'd from Joie de Vivre was very complete and helpful. We would definitely rent again from you!
”Ms H. Illinois, USA, July 2009 Apartment St David
The experience was excellent from start to finish! Thank you!
”Ms S, Herts, July 2009, Villa St Josie
Mr O, Apartment Euphorbe, July 2009
Your service was excellent & we would certainly recommend JDV to our friends & will use you again one day for sure.
”Mr M, New Jersey, July 2009
We have both been really impressed by Joie de Vivre and the professional service provided by you, Katherine and Sandra. We have recommended your web site to some people that we were talking to at the airport on the way home as we had the impression that they travel on a very frequent basis and they too prefer apartments to hotels. I will also be recommending you to colleagues here in Jersey. As we can fly direct to Nice from Jersey it is so much easier and we certainly plan to visit again and will go straight to your web site when planning future holidays.
Many thanks for your help and organising once again!
Kind regards,
Ms C, Jersey, CI, July 2009
Your service and assistance has been excellent since the start of our enquiry – thanks.
”Apartment Euphorbe 3, July 09
Quench Travel, June 2009
Mrs B, Africa, May 2009
Our stay at The Old Savonnerie truly made our holiday one of the best we've ever had-and we have been to France many times. We cannot wait to return. Our only regret was that we did not plan to stay longer. Thank you for all of your kind assistance, and we will be in touch when planning our future holiday.
”Mr B, New York, USA, Dec 2008
We had a fine week in Nice too. We will be back!
”Ms B, USA, March 2009
Thanks for all your help and quick responses to our queries.
”Ms F, Gite Lily, October 2008
We all thought Biot and the surrounding areas were quite idyllic and wouldn’t hesitate in returning and indeed using your company again to book a villa.
”Mr W, Maison Cypres, Biot, September 2008
Thank you so much. You can count on me working with Joie de Vivre Holidays again. You have been wonderful. I appreciate all you have done to make this an easy and enjoyable process.
”Ms T, Gite Coquet, April 2009
thanks for all your great info – we are still planning our travels and have not finalized anything yet so will definitely be back in touch. Thanks again, your site is one of the clearest and most informative we have seen
”Ms E, New Zealand March 2009
Just a quick note to you to tell you how much we appreciate your prompt replies and information. It is just a delight to work with you.
”Ms B, Canada, February 2009
We would definitely go back to Gite St. Nina and use your company again. Many thanks
”Mr & Mrs E, UK, September 2008, Gite St Nina
We couldn't recommend it enough and thank you once again for your personalised attention to detail in helping us find the right place. We would have no hesitation in coming to you again for our next holiday and will recommend you to all our friends!
”Mrs M & Family, Gite St Nina, Oct, 2008
JDV were great. I was particularly impressed with the speed in which emails were answered. Excellent communication gave me a great deal of confidence that we were dealing with an efficient, professional organisation. Full marks to JDV. Have recommended this company to a number of colleagues already. My husband and I could not have been happier with JDV or the holiday itself. Superb!
”Mrs D, Gite St Marcel, London, London, August 2008
Mrs H, UK, 2008 - Villa Loriot Jaune
Mrs V, UK, August 2008 - Gite St Marcel
Just wanted to say thanks to you personally for all your help. The directions from Dieppe to Olonzac were really helpful..................We had a great holiday, the pool, the garden and the owners all fantastic.
”Mrs S, Gite Topaze in Olonzac, August 2008.
Very happy with the service from Joie de Vivre. The information supplied for the property was accurate and gave a true picture of the facilities.
”Mrs W, Maison Cuivre, Nottingham, August 2008
We have been looking at various websites for accomodation recently, and we both agree that of the many that we have seen, yours at Joie de Vivre is the most customer friendly.
”Mr H, Manchester, Aug 2008
Sue provided an excellent level of detail on the recommended restuarants, locations, bike hire etc. We used much of this and totally agreed with the assessments! Thanks so much Sue :-)
”Ms H, Leamington Spa, Warwickshire, July 2008
It has been a pleasure dealing with you and JDV Holidays, it has been the simplest part of our holiday plans. Thanks again,
”Ms S, London, August 2008
Thanks very much, your service is excellent, will recommend you and use your site again.
”Mr S, Apartment St Justine, Aug 2008
We were completely happy with our holiday experience. Some nice additional touches were the details of the Restaurants in the area and the opinions of Joie de Vivre. The standard of the property was very high and the owners extremely friendly and helpful.
”Mrs N, Maison Cristal, June 2008
We found the whole experience very satisfactory.
”Mr C, Villa Landini, July 2008
Thankyou we had a lovely holiday.
”Mrs E, Maison St Andre, July, 2008
Colin was extremely helpful and more than answered my questions. I really enjoyed the personal touch and dealing wth a small company who clearly genuinely care about their customers
”Mrs H, Surrey UK, July 2008
Back at last from Maubec and we just want to say how impressed we were with the property, the service and the location. Part of my family was really taken aback because they had never done anything like this and they were overwhelmed at the quality. We had a day on private boat to ourselves out of Cassis which was perfect. And saw part of the Tour up close etc. Yes some stress from travel, but it was a true vacation, and we are enthusiastic supporters of your service.
”Mr & Mrs W, USA, July, 2008
Thank you, Sue, for your helpful and prompt communication. We appreciate working with you.
”Mr & Mrs Poertner, Oregon USA Feb 2008
it was a perfect holiday base, fantastic location within walking distance to shops, beach and train station. And our booking experience was very positive. Paul was very approachable and very thorough when answering all of our questions. Thanks for a great holiday!
Mr G, Villa Mimosa, October 07
Ms A, September 2007, Gite St Olive
Mrs D, September 2007, Villa St Paul
Mr M, July 2007, The Old Savonnerie 3
Mr & Mrs G, London, June 2007, The Old Savonnerie
Mr J, London, May 2007 Villa Fuschia
Mrs F, USA, May 2007 Villa St Elisabeth
Mrs S, UK, April, Gite Opale
Mr & Mrs H, Hampshire, November 2006 Gite St Sebastien 3
Ms L, London, July 2006 Mas St Didier
Ms K, London, June 2006 Villa St Fleurie
Mr E & Family, USA, Sept 2006 Bergerie St Barthelemy
Ms S, Ipswich, April 2006, Villa St Valentin
Mrs D, Durham, April 2006
Ms G, Nottinghamshire, June 2005
Mr & Mrs S, Swindon, UK. June 2005 Villa St Yvette
Mr M, Scotland, April 2005 Apartment St Joseph
Ms Bakker, Netherlands, Sept 2004 Mas St Romain
Ms H, England, May 2004 Mas St Romain
Mr & Mrs P, Cheshire, UK, July 2004 Apartment St Francoise
Mr & Mrs A and family, Cumbria, UK, August 2005 Apartment St Francoise
Mr C, Eire, Sept 2005
Mr & Mrs W, Felixstowe, July 2005
Mr & Mrs E, Lancashire, June 2005
A friendly, efficient run service - glad we found you! Thanks p.s. Hope to use Property Provencal again!
”Mr & Mrs T, Fife, July 2005
We found the service that you provided very efficient and helpful & couldn't be improved.
”Ms R, Somerset, August 2005
Your enthusiasm for this area [ and your work ] is coming over loud & clear. It is very refreshing and has certainly elevated my excitement. I'm beginning to wonder if we will have enough time [ for Mirepoix, Castelnaudary, Narbonne etc ] & then I realise I have the rest of my life. It will all be there next year!
”Mr G, Scotland, May 2007 Gite Opale
Fantastic help from Paul when making initial enquiry & then booking. A top rate all round service received.
”Ms S, Isle of Man, September 2006 Gite des Chenes
I think you are tremendously organised & I will certainly recommend you to people. Thank you for all your help in booking the property for us.
”Ms M, London, August 2005 Apartment St Joseph
Very good service from Property Provencal & 2 excellent gites. Would certainly recommend you to other people.
”Mr & Mrs W, Felixstowe, UK. July 2005




